SMS has been around since 1992, and although individuals have moved more to other channels, SMS is a very effective way of communicating between businesses and customers. This is due to a number of advantages of SMS over other communication channels. SMS can be used for a wide variety of purposes, including reminders, surveys, marketing, activation, invitations and confirmations.
Text messaging allows you to reach customers quickly and reliably - research shows that up to 98% people read their inbox. Used correctly, SMS can improve the customer experience and increase customer loyalty to your business. Best of all, SMS can be easily used by all businesses.
Try it out and experience the effectiveness of SMS for communication. Here's how to get group messaging working for your business:
Deploy an SMS application or integrate with your own systems
Quriiri Messaging Suite is an easy-to-use browser-based application for your company's mobile communication needs. The Messaging Suite provides a service for communicators to find easy-to-use applications for various communication needs. The ready-made applications allow you to use both group text messaging and two-way communication - using SMS technology.
The Quriiri Messaging Suite is suitable for customer communications, marketing communications, as well as profit and time-critical communications, such as crisis communications. Choose the applications from the Suite that best suit your business. Get a free trial Here.
Another way is to integrate SMS messages into your own systems Quriiri Message Router with the help of. Message Router provides easy and clear interfaces and flexible message routing. The Quriiri Message Router has been praised by partners and customers for its clarity, reliability and versatility. Messages can be routed in the way you want and you can work with one service on many different channels. This allows you to automate and integrate messages across a wide range of systems, applications and services.
Quriiri currently has HTTPS and SMTP (Email to SMS and SMS to Email) interfaces available. An OpenHTTP version of the HTTP interface is also available and can be customised to meet your system requirements.
Start collecting phone numbers or import ready-made contacts e.g. from excel
Seek the same phone number from your customers and target groups as you collect other information from them. Quriirin also makes it easy to verify the phone number, so you can be confident that the phone number actually exists and can reach your customer. Ask customers if they want to receive messages by SMS. Customers are often very willing to receive SMS messages from companies if they are useful.
Create recipient groups and send messages
Easily upload recipients from an Excel or CSV file and create recipient groups for ongoing use. You can manage your contact database in Quriiri and define to which recipient group each contact belongs. When sending messages, you can easily send text messages to your group, allowing the message to reach a large number of people quickly. You can also send the same message to several groups at once. Quriiri allows you to create multiple groups and name them according to your customer segments, for example.
Use SMS for mass text messaging, information, surveys, SMS marketing, crisis communication, booking and order confirmations, internal communication or reminders.
Personalise, query, inform
The Quriiri makes it easy to send messages, and the ready-to-use apps make it easy to personalise messages and create SMS surveys, for example. The high open rate of text messages allows you to reach your customers quickly and reliably. You get a direct communication channel to your customers - so use it right. Give your customers the feeling that you care. Text messaging reaches customers quickly, making it particularly suitable for time-sensitive newsletters and reminders.
The use of text messaging in commercial communications clearly reduces the number of forgotten messages and ensures customer engagement. The customer can also respond thanks to two-way transmission, or make choices about delivery methods, times and services they want. Two-way communication can be based on a yes/no form of communication or a free-form text box.
Track the delivery of messages from reports
Quriiri's SMS service gives you accurate statistics and real-time monitoring of campaign results. You can see what percentage of messages have been delivered to your phone, how many people have responded to each question and the results are also displayed graphically.
You can browse reports and statistics from the Quriiri interface and export them to an Excel file for further processing if you wish.
You can try group messaging for free here.
Read more about group text messages.
