RCS
Bring messages to life with RCS
Branded and verified for trust. Make your message stand out and drive real engagement with RCS.
Stand out and get noticed
With RCS messaging, your business stands out and gets noticed.
Send rich content
Add images, videos, and buttons to your messages and significantly enhance the customer experience.
Build trust
Verified, branded profiles show customers it’s really you — and RCS encryption protects every message.
Make an impact on customers
Bring the interactivity you're used to in apps to your messages. Send visual and interactive content such as high-resolution images, links, videos and buttons to Android phones and, by 2025, Apple phones.
RCS does not require the installation of a separate application, but the messaging app for Android phones supports RCS messaging as such. So far, RCS messaging works in Finland on Elisa subscriptions. You can reach an estimated 1.4 million people in Finland with RCS messages.
Take advantage of RCS features
Visual content
Enrich your communication and build trust. Add your logo, images, videos and carousels that convert effectively.
Interactive messages
Make interactions easier by adding buttons and quick replies.
Verified sender information
The sender of an RCS message is always verified, so the recipient can be confident that the message comes from a trusted source.
SMS fallback
If the recipient's phone does not support RCS, we will ensure that the messages are delivered as regular SMS messages.
Higher conversion rate
The opening rate for text messages is a staggering 98%. RCS messages are equally effective. With richer content, they increase interaction and increase the return on investment.
Real-time feedback
Track recipient response by viewing data on delivery rate, read citations, click and response rates.
Enrich your messages
Engage your customers with rich messages that take interaction to a new level.
Safety first
Every company is registered and authorized to send messages under its own brand. This increases security and gives recipients confidence that the message comes from a trusted source.

Send messages that reflect your brand
Make your brand stand out and instantly recognizable by bringing your visual identity — such as your logo and brand colours — into your messages.

Make interaction smooth
Rich cards and buttons make interaction easier and more enjoyable. Use RCS’s rich features to deliver an app-like experience with images, GIFs, audio and video, documents, longer messages, and location data.

Take advantage of the versatile carousel
Add up to 10 product cards to a carousel, allowing customers to easily browse and interact with them.

Buttons make it easier to respond
RCS suggested replies make it easy to respond and take action. Boost response rates with one-tap replies built directly into the conversation.

Versatile analytics
RCS provides comprehensive analytics and campaign tracking.

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GDPR-compliant
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Finnish
Millions of SMS sent / year
Willingness to recommend (0-10)
Your expert partner for effective communication
Genuine Finnish service — support and development right here in Finland.
Your data remains securely in Finland.
Advanced technology and proven expertise ensure your messages are delivered.
Our expert team is always here for you.
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Frequently asked questions about RCS messages
What is an RCS message?
What are the benefits of RCS messages?
Is the RCS message safe?
Do RCS messages cost customers?
Which operators support RCS messages?
In Finland, RCS messages are currently supported by Elisa. Other operators have announced that support is on the way.
Which devices support RCS messages?
Do you have any questions?
We are happy to help!

Lasse Lohikoski




