SMS automation makes sure critical messages get through — every time.

Nurmijärvi Electricity Network is a medium-sized electricity distribution company by Finnish standards, serving over 28,000 customers mainly in the Nurmijärvi municipality. The company is wholly owned by the municipality, and its mission is to ensure reliable electricity distribution in all conditions — including exceptional situations.

Quriiri’s SMS Gateway as Part of Automation

Nurmijärvi Electricity Network initially chose Quriiri for its competitive pricing, but the collaboration quickly deepened. The decisive factors were Quriiri’s high-quality APIs, clear documentation, and knowledgeable support.

Quriiri’s SMS Gateway has been integrated into several automated workflows. One key use case is communication within so-called KaKy switching automation: customers receive an SMS asking them to confirm that the scheduled switching time is suitable. Customer responses are retrieved automatically, helping ensure safe switching operations and the reliable functioning of the electricity network.

In addition, the systems send monitoring alerts and other internal notifications via SMS, ensuring that critical information is delivered on time.

”The implementation was smooth and straightforward. The documentation is clear, and whenever questions arise, we receive quick answers either from Quriiri’s technical support or directly from a Quriiri expert,” says Henri Huotari, Operations and Development Engineer, Nurmijärven Sähköverkko Oy.

Reliable Communication for Alerts

Thanks to Quriiri’s solution, Nurmijärvi Electricity Network has been able to move from manual processes to automated and more reliable communication. This is especially critical for a vital infrastructure organization, where system reliability is essential.

Monitoring alerts now reach users faster and more reliably. Automated message delivery and response handling reduce manual work and the risk of human error. In addition, the SMS Gateway solution is easy to scale for new use cases as needs evolve.

”Quriiri’s API is very clear and quick to test. It’s easy to create new API keys for different use cases,” says Sami Rahkola,” praises Sami Rahkola, operations and development engineer.

Collaboration with Quriiri has been smooth and effortless. Customer support responds quickly, and experts actively participate in problem-solving. Customer feedback is genuinely valued, and development ideas are taken forward.

Easy to Test. Easy to Trust.

Nurmijärvi Electricity Network recommends Quriiri for organizations looking to integrate dependable one-way or two-way SMS communication directly into their systems or automations.