NPS-KYSELY
Create and send an NPS survey easily
Measure your satisfaction with a text message
Send your customers an NPS survey, which will be answered with a low threshold. With Quriiri's SMS NPS survey, you get valuable feedback directly from your customers - simply and efficiently.
Measure customer satisfaction effectively
%
text messages are read
%
average response rate
%
Finnish
“The best thing about Quriiri is how quickly and widely it reaches our customer base. Once the surveys are sent, they’re immediately available to our customers and easy to respond to.”
Jarno Sarén, Digital Marketing Manager / Anpe
Create an NPS survey easily
Create your own NPS questionnaire or start from a predefined NPS base. A handy survey tool makes it quick and easy to create a survey. You can easily add follow-up questions and collect more detailed feedback.
Edit the starter question.
Remind customers and get more responses.
Add follow-up questions to the survey and collect more detailed feedback.
Send a query, time or automate
Export the phone numbers to Quriiri and send the query with just a few clicks. You can also easily send an ongoing query to new contacts, schedule a query or integrate it into your company's systems.
Send a query, time or automate
Export the phone numbers to Quriiri and send the query with just a few clicks. You can also easily send an ongoing query to new contacts, schedule a query or integrate it into your company's systems.
Follow the NPS index in real time
Quriiri calculates your NPS index automatically and you can follow its evolution in real time. You can also view open responses and reports and respond to customer feedback quickly.
The NPS index changes automatically as the responses accumulate.
You can take a closer look at the responses you have received.
You can see how the answers are divided between those who recommend, those who are neutral and those who criticise.
Follow the trend and react to changes.
Automate the sending of queries
For example, send queries automatically after a service event, so the query is always sent at the right time. Quriiri integrates with other software via Zapier or interfaces.
Your partner for efficient communication
Genuine Finnish service — support and development right here in Finland.
Your data remains securely in Finland.
Advanced technology and proven expertise ensure your messages are delivered.
Our expert team is always here for you.
It's easy to get started
You can quickly get up and running with Quriiri and start sending queries with ease. If necessary, we'll help you get started.
Prices from 70 € / month
+ 0.06 - 0.0505 € / SMS sent (depending on the package selected)
+ 0,01 € / received SMS
Do you have any questions?
We are happy to help!
Lasse Lohikoski
Tanja Lipponen
Start the trial now!
Try the Quriiri NPS survey and see for yourself how easy it is!
What does the free trial include?
- Free use of the browser-based service and interface
- 20 SMS messages for testing
- Ability to test integrations within your own system
- Use of the NPS survey + all Quriirin applications
- User guides and fast support when needed
Frequently asked questions about NPS surveys
What is NPS?
The NPS survey can be easily implemented, for example by SMS, which allows for quick and easy feedback to be collected directly from customers.
Quriiri makes it easy and efficient to create and send surveys.
How is NPS calculated?
What is a good NPS number?
A good NPS number is a positive value, i.e. above 0. A very good result is typically between +30 and +50, while an excellent result is between +70 and +100. A score above +70 indicates a very high level of customer satisfaction and a strong willingness to recommend. However, it is important to note that good NPS varies from one sector to another, so it is always advisable to compare the figures with sectoral averages.