{"id":23992,"date":"2023-06-05T15:00:52","date_gmt":"2023-06-05T12:00:52","guid":{"rendered":"https:\/\/quriiri.fi\/?p=23992"},"modified":"2025-05-30T12:47:33","modified_gmt":"2025-05-30T09:47:33","slug":"lyhytnumero-vai-longcode-numero-tekstiviestien-vastaanottamiseen","status":"publish","type":"post","link":"https:\/\/quriiri.fi\/en\/lyhytnumero-vai-longcode-numero-tekstiviestien-vastaanottamiseen\/","title":{"rendered":"Short code or long code for receiving SMS messages?"},"content":{"rendered":"
People today live with their phones in their hands. This means that they are also best reached by phone. Text messaging is proven to be the most effective and fastest way to communicate with customers. But how do you enable and ensure that messages can be answered? To reply, you need a longcode or short code. What do longcode and shortcode mean in practice and what are the differences between them? In this article you will find the answers and can consider which one would best suit your needs.<\/h5>\n\n\n\n

<\/p>\n\n\n\n

What is the longcode number?<\/h2>\n\n\n\n

A longcode is a number that looks like a standard GSM phone number and can receive and send SMS messages. It allows you to receive messages from any country, while short codes are country-specific: you can only send messages to a Finnish short code from Finnish mobile numbers.<\/p>\n\n\n\n

It is possible to open country-specific numbers from the longcode. This is useful, for example, if you are sending messages from Finland but want to have a local number for a specific country. This increases the sense of locality, which in turn increases trust in the sender and can have a positive effect on response rates, for example.<\/p>\n\n\n\n

A longcode number is a cheaper solution than a shortcode, so it can be an easier way to start two-way communication if you don't immediately need a number registered with your company.<\/p>\n\n\n\n

<\/p>\n\n\n\n

What is a short code?<\/h2>\n\n\n\n

A short code (or short message service number) is always registered with your company and short codes are issued by. Transport and Communications Agency<\/a>. The main benefit of a short code is that it allows the company to be identified. Customers can identify who is approaching them by the number. You can create a stronger brand image in the mind of the recipient and better engage customers.<\/p>\n\n\n\n

Abbreviated numbers are regulated and can be used to identify the industry, service or content to which they belong, as well as the company in which they are registered. Abbreviated numbers are 5 or 6 digits long and have 12, 13, 16, 17 and 18 digits. From the beginning of the number, it is also possible to identify whether the number is reserved for business use (12 digits), a customer service number (16 digits) or even a free service (18 digits). You can check abbreviated numbers and search for free numbers From the website of the Finnish Transport and Communications Agency<\/a>, but we at Quriiri can also help you dial and open the number.<\/p>\n\n\n\n

From the consumer's point of view, using a short code is easy and the consumer can set the price at \u20ac0. In addition, the short code increases trust in your company, as the consumer can verify the owner of the number if they wish.<\/p>\n\n\n\n

Short numbers are country-specific: you can only send messages to a Finnish short number from Finnish mobile numbers. If you are communicating internationally and want to receive SMS messages from a particular country, you should choose the local longcode for that country. We at Quriiri are happy to help you with this and provide you with expert assistance foreign communication<\/a>.<\/p>\n\n\n\n

<\/p>\n\n\n\n

\"Shortcode<\/figure>\n\n\n\n

<\/p>\n\n\n\n

When is a longcode or shortcode needed?<\/h2>\n\n\n\n

You will always need a longcode or shortcode if you want to give the recipient the opportunity to reply to the message. Often one-way messages are notifications and information, such as confirmation messages, reminders or pin codes. Two-way messaging allows the customer to reply to the message, so SMS can be used to create interaction.<\/p>\n\n\n\n

Typical use cases for two-way communication are:<\/p>\n\n\n\n