{"id":29813,"date":"2025-03-25T07:33:59","date_gmt":"2025-03-25T05:33:59","guid":{"rendered":"https:\/\/quriiri.fi\/?page_id=29813"},"modified":"2026-01-13T15:01:07","modified_gmt":"2026-01-13T13:01:07","slug":"nps-kysely-sovellus","status":"publish","type":"page","link":"https:\/\/quriiri.fi\/en\/nps-kysely-sovellus\/","title":{"rendered":"NPS survey by SMS"},"content":{"rendered":"

[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|desktop” admin_label=”Landing Hero” _builder_version=”4.27.4″ background_color=”#edf3ee” background_enable_image=”off” custom_padding=”||||false|false” custom_padding_tablet=”0px|0px|0|0|false|false” custom_padding_phone=”0px|0px|0|0|false|false” bottom_divider_flip=”horizontal” animation_direction=”top” locked=”off” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” module_class=”btn-inline” _builder_version=”4.18.0″ custom_margin=”|||” custom_margin_tablet=”|||” custom_margin_phone=”|||” custom_margin_last_edited=”on|desktop” custom_padding=”35px|0px|21px|0px|false|false” custom_padding_tablet=”20px|0px|21px|0px|false|false” custom_padding_phone=”20px||||false|false” custom_width_px=”1280px” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

OMINAISUUDET\u00a0 |\u00a0 NPS-KYSELY<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ header_font=”|600|||||||” header_text_color=”#001505″ header_2_font=”||||||||” header_2_line_height=”1.2em” header_3_font=”||||||||” header_3_text_color=”#001505″ header_3_line_height=”1.1em” background_layout=”dark” custom_padding=”0px||||false|false” custom_padding_tablet=”25px||||false|false” custom_padding_phone=”14px||||false|false” custom_padding_last_edited=”on|phone” text_font_size_tablet=”” text_font_size_phone=”15px” text_font_size_last_edited=”on|phone” header_font_tablet=”|600|||||||” header_font_phone=”|600|||||||” header_font_last_edited=”on|desktop” header_font_size_tablet=”” header_font_size_phone=”” header_font_size_last_edited=”on|desktop” header_3_font_size_tablet=”” header_3_font_size_phone=”20px” header_3_font_size_last_edited=”on|phone” header_4_font_size_tablet=”” header_4_font_size_phone=”18px” header_4_font_size_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]<\/p>\n

NPS-kysely tekstiviestill\u00e4 – helppo tapa mitata tyytyv\u00e4isyytt\u00e4<\/h1>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ text_text_color=”#FFFFFF” text_font_size=”16px” text_line_height=”1.9em” header_4_text_color=”#001505″ header_4_font_size_tablet=”” header_4_font_size_phone=”16px” header_4_font_size_last_edited=”on|desktop” locked=”off” global_colors_info=”{}”]<\/p>\n

Haluatko ymm\u00e4rt\u00e4\u00e4 asiakkaidesi tyytyv\u00e4isyyden nopeasti ja vaivattomasti? Quriirin tekstiviestill\u00e4 l\u00e4hetett\u00e4v\u00e4n NPS-kyselyn avulla saat arvokasta palautetta suoraan asiakkaaltasi \u2013 yksinkertaisesti ja tehokkaasti.<\/h4>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”left” locked=”off” global_colors_info=”{}”]Kokeile ilmaiseksi<\/a>Varaa esittely<\/a>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2025\/03\/NPS-tekstiviestilla10.webp” alt=”NPS-kysely tekstiviestill\u00e4.” title_text=”NPS-kysely tekstiviestill\u00e4.” align_tablet=”center” align_phone=”” align_last_edited=”on|phone” _builder_version=”4.27.4″ custom_margin=”||||false|false” custom_margin_tablet=”” custom_margin_phone=”||20px||false|false” custom_margin_last_edited=”on|phone” custom_padding=”60px||||false|false” animation_direction=”left” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Fun Fact Section” _builder_version=”4.27.4″ background_color=”RGBA(255,255,255,0)” custom_margin=”||||false|false” custom_padding=”||||false|false” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” text_orientation_tablet=”center” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Mittaa asiakastyytyv\u00e4isyytt\u00e4 tehokkaasti<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ admin_label=”Fun Fact” _builder_version=”4.22.2″ custom_margin=”-20px||||false|false” custom_margin_tablet=”-20px||||false|false” custom_margin_phone=”-20px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||0px||false|false” animation_style=”zoom” animation_direction=”top” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”tekstiviesteist\u00e4 luetaan” number=”98″ _builder_version=”4.22.0″ title_level=”h4″ title_font=”||||||||” title_text_color=”#001505″ number_font=”Montserrat|on|||” number_text_color=”#001505″ number_font_size=”60px” number_line_height=”90px” animation_style=”zoom” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”keskim\u00e4\u00e4r\u00e4inen vastausprosentti” number=”45″ _builder_version=”4.22.0″ title_level=”h4″ title_font=”||||||||” title_text_color=”#001505″ number_font=”Montserrat|on|||” number_text_color=”#001505″ number_font_size=”60px” number_line_height=”90px” animation_style=”zoom” animation_delay=”100ms” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”Suomalainen” number=”100″ _builder_version=”4.22.0″ title_level=”h4″ title_font=”||||||||” title_text_color=”#001505″ number_font=”Montserrat|on|||” number_text_color=”#001505″ number_font_size=”60px” number_line_height=”90px” animation_style=”zoom” animation_delay=”100ms” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.27.4″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”30px||||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ disabled_on=”on|off|off” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Tekstiviestill\u00e4 saat vastauksia<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Aloita NPS-mittaus helposti Quriirin tehokkaalla NPS-kyselyll\u00e4. R\u00e4\u00e4t\u00e4l\u00f6it\u00e4vill\u00e4 jatkokysymyksill\u00e4 saat syv\u00e4llist\u00e4 ymm\u00e4rryst\u00e4 asiakastyytyv\u00e4isyyden taustalla vaikuttavista tekij\u00f6ist\u00e4.<\/span><\/h4>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”left” locked=”off” global_colors_info=”{}”]Kokeile ilmaiseksi<\/a>Varaa esittely<\/a>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2025\/03\/NPS-tekstiviestilla5.webp” alt=”NPS-kysely tekstiviestill\u00e4.” title_text=”NPS-kysely tekstiviestill\u00e4.” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ disabled_on=”off|on|on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2025\/03\/NPS-tekstiviestilla5.webp” alt=”NPS-kysely tekstiviestill\u00e4.” title_text=”NPS-kysely tekstiviestill\u00e4.” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Tekstiviestill\u00e4 saat vastauksia<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Aloita NPS-mittaus helposti Quriirin tehokkaalla NPS-kyselyll\u00e4. R\u00e4\u00e4t\u00e4l\u00f6it\u00e4vill\u00e4 jatkokysymyksill\u00e4 saat syv\u00e4llist\u00e4 ymm\u00e4rryst\u00e4 asiakastyytyv\u00e4isyyden taustalla vaikuttavista tekij\u00f6ist\u00e4.<\/span><\/h4>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”left” locked=”off” global_colors_info=”{}”]Kokeile ilmaiseksi<\/a>Varaa esittely<\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2025\/05\/Quriirin-NPS-kysely.webp” alt=”Quriirin NPS-kysely.” title_text=”Quriirin NPS-kysely.” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

L\u00e4het\u00e4 kysely ja tavoita asiakkaasi<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Vie puhelinnumerot Quriiriin ja l\u00e4het\u00e4 kysely vain muutamalla klikkauksella. Voit my\u00f6s helposti l\u00e4hett\u00e4\u00e4 k\u00e4ynniss\u00e4 olevan kyselyn uusille kontakteille, ajastaa kyselyn tai integroida sen yrityksesi j\u00e4rjestelmiin.<\/h4>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”left” locked=”off” global_colors_info=”{}”]Kokeile ilmaiseksi<\/a>Varaa esittely<\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” disabled_on=”off|off|off” _builder_version=”4.27.4″ _module_preset=”default” custom_padding_tablet=”” custom_padding_phone=”30px||||false|false” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ disabled_on=”on|off|off” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Reagoi palautteisiin nopeasti<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Seuraa NPS-indeksin kehittymist\u00e4 ja k\u00e4yt\u00e4 vastauksia mahdollisuutena parantaa palveluasi ja sitouttaa asiakkaitasi. Saat halutessasi ilmoituksen vastauksista s\u00e4hk\u00f6postilla tai tekstiviestill\u00e4, jolloin voit reagoida palautteisiin v\u00e4litt\u00f6m\u00e4sti.<\/h4>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”left” locked=”off” global_colors_info=”{}”]Kokeile ilmaiseksi<\/a>Varaa esittely<\/a>[\/et_pb_code][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2025\/12\/NPS-kyselyn-palaute.webp” alt=”NPS-kyselyn palaute.” title_text=”NPS-kyselyn palaute.” _builder_version=”4.27.5″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ disabled_on=”off|on|on” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2025\/03\/NPS-tekstiviestilla6.webp” alt=”NPS-kysely tekstiviestill\u00e4.” title_text=”NPS-kysely tekstiviestill\u00e4.” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Reagoi palautteisiin nopeasti<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Seuraa NPS-indeksin kehittymist\u00e4 ja k\u00e4yt\u00e4 vastauksia mahdollisuutena parantaa palveluasi ja sitouttaa asiakkaitasi. Saat halutessasi ilmoituksen vastauksista s\u00e4hk\u00f6postilla tai tekstiviestill\u00e4, jolloin voit reagoida palautteisiin v\u00e4litt\u00f6m\u00e4sti.<\/h4>\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”left” locked=”off” global_colors_info=”{}”]Kokeile ilmaiseksi<\/a>Varaa esittely<\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Fun Fact Section” _builder_version=”4.27.4″ background_color=”#ecf3ed” custom_margin=”|30px||30px|false|false” custom_padding=”||||false|false” saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ admin_label=”Fun Fact” _builder_version=”4.22.2″ custom_margin=”|||” custom_padding=”||0px||false|false” animation_style=”zoom” animation_direction=”top” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

NPS kertoo asiakkaiden suositteluhalukkuudesta<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

NPS\u00ae\ufe0f eli Net Promoter Score on laajalti k\u00e4ytetty ty\u00f6kalu, jota voi hy\u00f6dynt\u00e4\u00e4 yrityksen asiakasuskollisuuden analysointiin. NPS-luku kertoo asiakkaiden suositteluhalukkuudesta eli siit\u00e4, kuinka todenn\u00e4k\u00f6isesti he suosittelisivat yrityst\u00e4, tuotetta tai palvelua yst\u00e4villeen tai kollegoilleen.<\/p>\n

Vastausten perusteella lasketaan Net Promoter Score -arvo, joka voi olla mit\u00e4 tahansa -100:n ja 100:n v\u00e4lill\u00e4. NPS lasketaan\u00a0<\/span>v\u00e4hent\u00e4m\u00e4ll\u00e4 arvostelijoiden (0-6) prosenttim\u00e4\u00e4r\u00e4 suosittelijoiden (9-10) prosenttim\u00e4\u00e4r\u00e4st\u00e4<\/b>.<\/span> Yleisesti ottaen positiivinen NPS (luku joka on yli 0) luokitellaan hyv\u00e4ksi, arvo joka on yli 50 erinomaiseksi ja arvo joka on yli 70 poikkeuselliseksi.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2022\/10\/nps-kysely-tekstiviestilla.png” alt=”NPS-kysely tekstiviestill\u00e4.” title_text=”NPS-kysely tekstiviestill\u00e4” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”What You Get” module_id=”NPS-kyselydemo” _builder_version=”4.27.4″ background_color=”RGBA(255,255,255,0)” custom_margin=”|||” custom_padding=”||||false|false” custom_padding_tablet=”46px|0px||0|false|false” custom_padding_phone=”46px|0px||0|false|false” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_2_text_align=”center” custom_padding=”||||false|false” custom_padding_tablet=”||50px||false|false” custom_padding_phone=”||30px||false|false” custom_padding_last_edited=”on|phone” header_2_text_align_tablet=”center” header_2_text_align_phone=”left” header_2_text_align_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Quriirin NPS-kysely<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_text_align=”center” header_4_text_align=”center” header_4_text_align_tablet=”center” header_4_text_align_phone=”left” header_4_text_align_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Helppok\u00e4ytt\u00f6isen kyselyty\u00f6kalumme avulla saat kyselyn helposti k\u00e4yntiin. Katso alla olevasta videosta, kuinka kyselyn luodaan.<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2025\/09\/NPS_video_preview.png” alt=”Quriirin NPS.” title_text=”Quriirin NPS” url=”https:\/\/youtu.be\/8ObJrTDif-w” url_new_window=”on” align=”center” align_tablet=”center” align_phone=”center” align_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” global_colors_info=”{}”]Klikkaamalla kuvaa sinut ohjataan YouTube -sivustolle.[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Fun Fact Section” _builder_version=”4.27.4″ background_color=”#dbebdf” custom_margin=”|30px||30px|false|false” custom_margin_tablet=”|30px||30px|false|false” custom_margin_phone=”|30px||30px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” global_module=”27587″ saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ admin_label=”Fun Fact” _builder_version=”4.22.1″ custom_margin=”|||” custom_padding=”||||false|false” animation_style=”zoom” animation_direction=”top” animation_intensity_zoom=”10%” global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”GDPR-yhteensopiva” number=”100″ _builder_version=”4.27.4″ title_level=”h4″ title_font=”||||||||” title_text_color=”#001505″ number_font=”Montserrat|on|||” number_text_color=”#001505″ number_font_size=”60px” number_line_height=”90px” animation_style=”zoom” title_text_color_tablet=”” title_text_color_phone=”” title_text_color_last_edited=”on|phone” title_font_size_tablet=”” title_font_size_phone=”16px” title_font_size_last_edited=”on|phone” number_font_size_tablet=”” number_font_size_phone=”45px” number_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”Suomalainen” number=”100″ _builder_version=”4.27.4″ title_level=”h4″ title_font=”||||||||” title_text_color=”#001505″ number_font=”Montserrat|on|||” number_text_color=”#001505″ number_font_size=”60px” number_line_height=”90px” animation_style=”zoom” title_font_size_tablet=”” title_font_size_phone=”16px” title_font_size_last_edited=”on|phone” number_font_size_tablet=”” number_font_size_phone=”45px” number_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”Miljoonaa l\u00e4hetetty\u00e4 SMS-viesti\u00e4 \/ vuosi” number=”240+” percent_sign=”off” _builder_version=”4.27.4″ title_level=”h4″ title_font=”||||||||” title_text_color=”#001505″ number_font=”Montserrat|on|||” number_text_color=”#001505″ number_font_size=”60px” number_line_height=”90px” animation_style=”zoom” title_font_size_tablet=”” title_font_size_phone=”16px” title_font_size_last_edited=”on|phone” number_font_size_tablet=”” number_font_size_phone=”45px” number_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_number_counter title=”Suositteluhalukkuus (0-10)” number=”9.5″ percent_sign=”off” _builder_version=”4.27.4″ title_level=”h4″ title_font=”||||||||” title_text_color=”#001505″ number_font=”Montserrat|on|||” number_text_color=”#001505″ number_font_size=”60px” number_line_height=”90px” animation_style=”zoom” link_option_url=”\/2019\/05\/quriirille-erinomainen-arvosana-asiakaskyselyssa\/” link_option_url_new_window=”on” title_font_size_tablet=”” title_font_size_phone=”16px” title_font_size_last_edited=”on|phone” number_font_size_tablet=”” number_font_size_phone=”45px” number_font_size_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_number_counter][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_enable_image=”off” background_position=”top_left” saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_2,1_2″ custom_padding_last_edited=”on|phone” _builder_version=”4.19.0″ _module_preset=”default” custom_padding=”50px||||false|false” custom_padding_tablet=”” custom_padding_phone=”||50px||false|false” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Asiakkaidemme kertomaa<\/h4>\n

Tehokas keino ker\u00e4t\u00e4 asiakaspalautetta<\/h2>\n

 [\/et_pb_text][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” header_4_text_align=”left” header_4_font_size=”17px” custom_margin=”||||false|false” header_4_font_size_tablet=”” header_4_font_size_phone=”16px” header_4_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

”Quriirin tekstiviestikysely on eritt\u00e4in toimiva ja tehokas keino ker\u00e4t\u00e4 asiakaspalautetta. K\u00e4ytt\u00f6liittym\u00e4 on selke\u00e4 ja tarvittaessa olen saanut asiantuntevaa ja henkil\u00f6kohtaista apua.\u201d<\/h4>\n

Juho Ikonen,
Mobility & Marketing Specialist, KINTO \/ Toyota Finance Finland Oy<\/strong><\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2023\/10\/Kinto-x-Quriiri-2.jpg” alt=”Kinto asiakastarina” title_text=”Kinto asiakastarina” url=”\/asiakastarina-kinto\/” _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.4″ _module_preset=”default” background_color=”#dbebdf” custom_padding=”||||false|true” custom_padding_tablet=”” custom_padding_phone=”|0px|40px|0px|false|true” saved_tabs=”all” global_colors_info=”{}”][et_pb_row column_structure=”1_6,1_6,1_6,1_6,1_6,1_6″ _builder_version=”4.27.4″ _module_preset=”default” width_tablet=”” width_phone=”60%” width_last_edited=”on|phone” global_colors_info=”{}”][et_pb_column type=”1_6″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2024\/02\/Lippupiste_logo_h_1.png” title_text=”Lippupiste_logo_h_1″ _builder_version=”4.24.0″ _module_preset=”default” max_width_tablet=”” max_width_phone=”60%” max_width_last_edited=”on|phone” module_alignment=”center” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2024\/02\/Laatta_piste_Pukkila_logo_h_1.png” title_text=”Laatta_piste_Pukkila_logo_h_1″ _builder_version=”4.24.0″ _module_preset=”default” max_width_tablet=”” max_width_phone=”60%” max_width_last_edited=”on|phone” module_alignment=”center” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2024\/02\/Booksalon_logo_h_1.png” title_text=”Booksalon_logo_h_1″ _builder_version=”4.24.0″ _module_preset=”default” max_width_tablet=”” max_width_phone=”60%” max_width_last_edited=”on|phone” module_alignment=”center” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2025\/03\/Bilar99-Logo-RGB-grey.png” title_text=”Bilar99-Logo-RGB-grey” _builder_version=”4.27.4″ _module_preset=”default” max_width=”84%” max_width_tablet=”” max_width_phone=”60%” max_width_last_edited=”on|phone” module_alignment=”center” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2024\/02\/Dick_Johnson_logo_h_1.png” title_text=”Dick_Johnson_logo_h_1″ _builder_version=”4.24.0″ _module_preset=”default” max_width_tablet=”” max_width_phone=”60%” max_width_last_edited=”on|phone” module_alignment=”center” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][et_pb_column type=”1_6″ _builder_version=”4.24.0″ _module_preset=”default” global_colors_info=”{}”][et_pb_image src=”https:\/\/quriiri.fi\/wp-content\/uploads\/2024\/02\/Kinto_logo_h_1.png” title_text=”Kinto_logo_h_1″ _builder_version=”4.24.0″ _module_preset=”default” max_width_tablet=”” max_width_phone=”60%” max_width_last_edited=”on|phone” module_alignment=”center” min_height_tablet=”” min_height_phone=”” min_height_last_edited=”on|phone” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” admin_label=”What You Get” _builder_version=”4.27.4″ background_color=”RGBA(255,255,255,0)” custom_margin=”|||” custom_padding=”||||false|false” custom_padding_tablet=”46px|0px||0|false|false” custom_padding_phone=”46px|0px||0|false|false” saved_tabs=”all” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_padding=”||||false|false” custom_padding_tablet=”||50px||false|false” custom_padding_phone=”||30px||false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Aloittaminen on helppoa<\/span><\/h2>\n

<\/span><\/p>\n

Saat Quriirin nopeasti k\u00e4ytt\u00f6\u00f6si ja voit aloittaa kyselyjen l\u00e4hett\u00e4misen helposti. Tarvittaessa autamme sinut alkuun.<\/span><\/p>\n

<\/span><\/p>\n

Hinnat alkaen 70 \u20ac \/ kk\u00a0<\/span><\/h3>\n

+ 0,06 – 0,0505 \u20ac \/ l\u00e4hetetty SMS (valitun paketin mukaan)
+ 0,01 \u20ac \/ vastaanotettu SMS<\/p>\n

\n

[\/et_pb_text][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”left” locked=”off” global_colors_info=”{}”]Kokeile ilmaiseksi<\/a>Varaa esittely<\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.27.4″ _module_preset=”default” background_enable_color=”off” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” width=”64%” width_tablet=”90%” width_phone=”95%” width_last_edited=”on|tablet” custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Usein kysytty\u00e4 NPS-kyselyist\u00e4<\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” width=”64%” width_tablet=”90%” width_phone=”95%” width_last_edited=”on|tablet” locked=”off” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}”][dsm_faq dsm_open_faq_item=”on” _builder_version=”4.27.4″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” global_colors_info=”{}”][dsm_faq_child dsm_title=”Mik\u00e4 on NPS? ” dsm_content=”NPS eli Net Promoter Score on yksinkertainen ja tehokas mittari asiakastyytyv\u00e4isyyden ja suositteluhalukkuuden arvioimiseen. Kyselyss\u00e4 asiakasta pyydet\u00e4\u00e4n arvioimaan, kuinka todenn\u00e4k\u00f6isesti h\u00e4n suosittelisi yrityst\u00e4 yst\u00e4v\u00e4lleen tai kollegalleen asteikolla 0\u201310. NPS-kyselyn vastausten perusteella vastaajat luokitellaan arvostelijoihin, passiivisiin ja suosittelijoihin.
\nNPS-kysely voidaan helposti toteuttaa esimerkiksi tekstiviestill\u00e4, mik\u00e4 mahdollistaa nopean ja helpon palautteen ker\u00e4\u00e4misen suoraan asiakkailta.
\nQuriiri tekee kyselyjen luomisesta sek\u00e4 l\u00e4hett\u00e4misest\u00e4 helppoa ja tehokasta.
\n” dsm_child_open_font_icon=”||divi||400″ dsm_child_close_font_icon=”||divi||400″ dsm_open_bg_color=”RGBA(255,255,255,0)” dsm_close_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#00a52c” dsm_close_icon_color=”#00a52c” dsm_content_margin=”15px||||false|false” _builder_version=”4.27.4″ _module_preset=”default” content_line_height=”1.5em” background_enable_color=”off” border_color_all_dsm_toggle_open_border=”RGBA(255,255,255,0)” border_width_top_dsm_toggle_open_border=”1px” border_color_top_dsm_toggle_open_border=”#dbebdf” border_color_all_dsm_toggle_closed_border=”RGBA(255,255,255,0)” border_width_top_dsm_toggle_closed_border=”1px” border_color_top_dsm_toggle_closed_border=”#dbebdf” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][\/dsm_faq_child][dsm_faq_child dsm_title=”Miten NPS lasketaan? ” dsm_content=”NPS lasketaan muodostamalla NPS-indeksi, jossa arvostelijoiden (0\u20136) osuus v\u00e4hennet\u00e4\u00e4n suosittelijoiden (9\u201310) osuudesta. Esimerkiksi, jos 60\u202f% kyselyyn vastanneista on antanut arvosanaksi 9\u201310 ja 20\u202f% 0\u20136, NPS-tulokseksi saadaan 60\u202f% \u2212 20\u202f% = +40\u202f%. Indeksi voi vaihdella \u2212100 ja +100 v\u00e4lill\u00e4, ja mit\u00e4 korkeampi NPS-luku on, sit\u00e4 tyytyv\u00e4isempi\u00e4 asiakkaat ovat ja sit\u00e4 suurempi heid\u00e4n suositteluhalukkuutensa on. ” dsm_child_open_font_icon=”||divi||400″ dsm_child_close_font_icon=”||divi||400″ dsm_close_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#00a52c” dsm_close_icon_color=”#00a52c” dsm_content_margin=”15px||||false|false” _builder_version=”4.27.4″ _module_preset=”default” content_line_height=”1.5em” background_enable_color=”off” border_color_all_dsm_toggle_open_border=”RGBA(255,255,255,0)” border_width_top_dsm_toggle_open_border=”1px” border_color_top_dsm_toggle_open_border=”#dbebdf” border_color_all_dsm_toggle_closed_border=”RGBA(255,255,255,0)” border_width_top_dsm_toggle_closed_border=”1px” border_color_top_dsm_toggle_closed_border=”#dbebdf” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][\/dsm_faq_child][dsm_faq_child dsm_title=”Mik\u00e4 on hyv\u00e4 NPS-luku? ” dsm_content=”<\/p>\n

Hyv\u00e4n\u00e4 NPS-lukuna voidaan pit\u00e4\u00e4 positiivista arvoa, eli yli 0. Eritt\u00e4in hyv\u00e4 tulos sijoittuu tyypillisesti +30 ja +50 v\u00e4lille, ja erinomaisena puolestaan lukemia, jotka sijoittuvat +70 ja +100 v\u00e4lille. Yli +70 lukema kertoo eritt\u00e4in korkeasta asiakastyytyv\u00e4isyydest\u00e4 ja vahvasta suositteluhalukkuudesta. On kuitenkin t\u00e4rke\u00e4\u00e4 huomioida, ett\u00e4 hyv\u00e4 NPS vaihtelee toimialoittain, joten lukemia on suositeltavaa verrata aina toimialakohtaisiin keskiarvoihin.<\/p>\n

” dsm_child_open_font_icon=”||divi||400″ dsm_child_close_font_icon=”||divi||400″ dsm_close_bg_color=”RGBA(255,255,255,0)” dsm_open_icon_color=”#00a52c” dsm_close_icon_color=”#00a52c” dsm_content_margin=”15px||||false|false” _builder_version=”4.27.4″ _module_preset=”default” content_line_height=”1.5em” background_enable_color=”off” border_color_all_dsm_toggle_open_border=”RGBA(255,255,255,0)” border_width_top_dsm_toggle_open_border=”1px” border_color_top_dsm_toggle_open_border=”#dbebdf” border_width_bottom_dsm_toggle_open_border=”1px” border_color_bottom_dsm_toggle_open_border=”#dbebdf” border_color_all_dsm_toggle_closed_border=”RGBA(255,255,255,0)” border_width_top_dsm_toggle_closed_border=”1px” border_color_top_dsm_toggle_closed_border=”#dbebdf” border_width_bottom_dsm_toggle_closed_border=”1px” border_color_bottom_dsm_toggle_closed_border=”#dbebdf” global_colors_info=”{}” parentOrderClass=”dsm_faq_0″][\/dsm_faq_child][\/dsm_faq][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ admin_label=”Section” module_id=”esittely_pyynto” _builder_version=”4.27.4″ background_color=”#ecf3ed” background_image=”\/wp-content\/uploads\/2018\/08\/woman_texting7.jpg” background_enable_image=”off” background_size=”contain” background_position=”bottom_left” background_blend=”overlay” custom_margin=”30px|30px|30px|30px|false|false” custom_margin_tablet=”30px|30px|30px|30px|false|false” custom_margin_phone=”||||false|false” custom_margin_last_edited=”on|desktop” custom_padding=”||||false|false” bottom_divider_color=”RGBA(255,255,255,0)” bottom_divider_flip=”horizontal” border_width_bottom=”1px” border_color_bottom=”#FFFFFF” border_style_bottom=”groove” global_module=”31354″ saved_tabs=”all” locked=”off” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” header_font=”|600|||||||” header_text_align=”center” header_line_height=”1.2em” header_2_font=”||||||||” header_2_text_align=”center” header_2_font_size=”49px” text_orientation=”center” header_font_size_tablet=”” header_font_size_phone=”26px” header_font_size_last_edited=”on|phone” header_2_text_align_tablet=”” header_2_text_align_phone=”left” header_2_text_align_last_edited=”on|phone” header_2_font_size_tablet=”” header_2_font_size_phone=”35px” header_2_font_size_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Aloita maksuton kokeilu<\/h2>\n

Kokeile Quriiria 14 p\u00e4iv\u00e4\u00e4 ja koe tekstiviestin tehokkuus viestinn\u00e4ss\u00e4.<\/h4>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” module_alignment=”center” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ _module_preset=”default” global_colors_info=”{}”][et_pb_code _builder_version=”4.27.4″ _module_preset=”default” text_orientation=”center” text_orientation_tablet=”” text_orientation_phone=”left” text_orientation_last_edited=”on|phone” locked=”off” global_colors_info=”{}”]Aloita kokeilu nyt<\/a>Varaa esittely<\/a>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

OMINAISUUDET\u00a0 |\u00a0 NPS-KYSELYNPS-kysely tekstiviestill\u00e4 – helppo tapa mitata tyytyv\u00e4isyytt\u00e4Haluatko ymm\u00e4rt\u00e4\u00e4 asiakkaidesi tyytyv\u00e4isyyden nopeasti ja vaivattomasti? Quriirin tekstiviestill\u00e4 l\u00e4hetett\u00e4v\u00e4n NPS-kyselyn avulla saat arvokasta palautetta suoraan asiakkaaltasi \u2013 yksinkertaisesti ja tehokkaasti.Mittaa asiakastyytyv\u00e4isyytt\u00e4 tehokkaastiTekstiviestill\u00e4 saat vastauksiaAloita NPS-mittaus helposti Quriirin tehokkaalla NPS-kyselyll\u00e4. R\u00e4\u00e4t\u00e4l\u00f6it\u00e4vill\u00e4 jatkokysymyksill\u00e4 saat syv\u00e4llist\u00e4 ymm\u00e4rryst\u00e4 asiakastyytyv\u00e4isyyden taustalla vaikuttavista tekij\u00f6ist\u00e4.Tekstiviestill\u00e4 saat vastauksiaAloita NPS-mittaus helposti Quriirin tehokkaalla NPS-kyselyll\u00e4. R\u00e4\u00e4t\u00e4l\u00f6it\u00e4vill\u00e4 jatkokysymyksill\u00e4 saat syv\u00e4llist\u00e4 ymm\u00e4rryst\u00e4 asiakastyytyv\u00e4isyyden taustalla vaikuttavista tekij\u00f6ist\u00e4.L\u00e4het\u00e4 kysely ja tavoita asiakkaasiVie puhelinnumerot Quriiriin ja l\u00e4het\u00e4 kysely vain muutamalla klikkauksella. Voit my\u00f6s helposti l\u00e4hett\u00e4\u00e4 k\u00e4ynniss\u00e4 olevan kyselyn uusille kontakteille, ajastaa kyselyn tai integroida sen yrityksesi j\u00e4rjestelmiin.Reagoi palautteisiin nopeastiSeuraa NPS-indeksin kehittymist\u00e4 ja k\u00e4yt\u00e4 vastauksia mahdollisuutena parantaa palveluasi ja sitouttaa asiakkaitasi. Saat halutessasi ilmoituksen vastauksista s\u00e4hk\u00f6postilla tai tekstiviestill\u00e4, jolloin voit reagoida palautteisiin v\u00e4litt\u00f6m\u00e4sti.Reagoi palautteisiin nopeastiSeuraa NPS-indeksin kehittymist\u00e4 ja k\u00e4yt\u00e4 vastauksia mahdollisuutena parantaa palveluasi ja sitouttaa asiakkaitasi. Saat halutessasi ilmoituksen vastauksista s\u00e4hk\u00f6postilla tai tekstiviestill\u00e4, jolloin voit reagoida palautteisiin v\u00e4litt\u00f6m\u00e4sti.NPS kertoo asiakkaiden suositteluhalukkuudestaNPS\u00ae\ufe0f eli Net Promoter Score on laajalti k\u00e4ytetty ty\u00f6kalu, jota voi hy\u00f6dynt\u00e4\u00e4 yrityksen asiakasuskollisuuden analysointiin. NPS-luku kertoo asiakkaiden suositteluhalukkuudesta eli siit\u00e4, kuinka todenn\u00e4k\u00f6isesti he suosittelisivat yrityst\u00e4, tuotetta tai palvelua yst\u00e4villeen tai kollegoilleen. Vastausten perusteella lasketaan Net Promoter Score -arvo, joka voi olla mit\u00e4 tahansa -100:n ja 100:n v\u00e4lill\u00e4. NPS lasketaan\u00a0v\u00e4hent\u00e4m\u00e4ll\u00e4 arvostelijoiden (0-6) prosenttim\u00e4\u00e4r\u00e4 suosittelijoiden (9-10) prosenttim\u00e4\u00e4r\u00e4st\u00e4. Yleisesti […]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-29813","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nNPS-kysely tekstiviestill\u00e4 | Quriiri<\/title>\n<meta name=\"description\" content=\"NPS-kysely on helppo tapa mitata asiakastyytyv\u00e4isyytt\u00e4. 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